Austin has been described by his fellow employees as someone who, “ALWAYS, without fail, can brighten any day with his positive attitude.” His seemingly endless positive attitude has not only impacted our employees, but all of the customers that he engages. Other employees have described him as “always courteous” to our customers when he worked in the yard. As a Yard Pro for Hancock Lumber, responsibilities include keeping the yard safe and clean for customers and personnel and keeping all of the materials stocked up so we have what the customers want and need. Safety is always a priority.

“When I started here, I joined as a Yard Pro and then I moved up to Driver Pro. I drove for just over a year and now I’m back in the Yard Pro position. I like both positions, but Yard Pro suits me better because I like to stay active, busy with my hands, and I like walking. I like the customer service aspect, and I like being outdoors. They teach you a lot of things here–things I never thought I’d learn. I never knew half the materials that we have until I started working here. Being a Yard Pro is a great job—well, it’s a Best Places to work in Maine!”

A true Hancock brand ambassador, Austin exemplifies what every manager wants to have in an employee. He is an absolute joy to be around and no day is complete without hearing his customary “woohoo!” yelled out the window as he returns from a day of exemplarily customer service. Austin brings nothing but value to the Hancock name and brand!

In 2022, Austin became a Receiver at the Bridgton store.