Would you like to recognize a Hancock Lumber employee for going above and beyond to create a more enjoyable, efficient, or customer service friendly workplace? Simply complete the Hancock (Virtual) High Five form if you’d like to recognize a Hancock employee!
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Team Windham High Five!
High Five Award in Recognition of: Team Windham Presented By: Customer Chad B. Hancock Location: Windham Windham General Manager Ray Collet received this message from customer Chad B.: “I stopped into your lumberyard yesterday for the first time and was pretty blown away at how courteous and helpful all of your staff were. From the moment […]
Mike Gordon High Five!
Damariscotta Account Manager Mike Gordon High Five Award in Recognition of: Mike Gordon Presented by: Homeowner Kellie P. Hancock Location: Damariscotta Huge kudos to Mike Gordon at the Damariscotta store for all his patience and help today!! It’s great to have employees who go out of their way to help a customer, no matter what […]
Kabe Micklon High Five!
High Five Award in Recognition of: Kabe Micklon Presented By: Chris Bowring Hancock Location: Windham Kabe recently traveled to Wolfeboro to help train their team on Saberis. This training will allow Wolfeboro to be more efficient in placing and receiving special orders. Kabe gave his time to drive to NH to help others. The Wolfeboro […]
Beau Phillips High Five!
I wanted to give a quick high-five to Beau Phillips. Two customers told me yesterday how Beau always goes the extra mile to help them find, load, and just do what it takes to get them in and out quickly with a smile and positive attitude at all times. Great job Beau and keep up […]
Megan Reeds High Five!
One of our Saco customers had this to say about Megan! Megan was over-the-top helpful, patient and most importantly kind to a customer who was unsure what she needed. She did not rush the customer and was very even keeled during the entire transaction even when the customer asked “12-thousand questions” Megan will be their […]
Mark Morissette High Five!
Casco Retail General Manager Mark Morissette High Five Award in Recognition of: Mark Morissette Presented by: Homeowner Laura H. Hancock Location: Casco In February of 2020, a 40′ tree fell onto our charming uninsulated camp on Raymond Pond. We spent much of the pandemic repairing the roof and structure and then doing a renovation of the […]
Mike Martin & Marissa Peters High Five!
High Five Award in Recognition of: Mike Martin & Marissa Peters Presented By: Customer John G Hancock Location: Damariscotta Last year I purchased a three-bay garage from Mike Martin in Damariscotta. It was a wonderful experience! Mike kept me updated as to the best way to have it panelized and saved me money in every […]
Mark Morissette High Five!
High Five Award in Recognition of: Mark Morissette Presented By: Customer Michelle K. Hancock Location: Casco Retail I recently went to the Casco store to find a screen slider to match one I purchased in December. After purchasing and getting it home, it did not fit. I brought it back to the Casco store. I explained […]
Joe Falconieri High Five!
High Five Award in Recognition of: Joe Falconieri Presented By: A Thankful Mom Hancock Location: Windham I was on a busy street in Portland with cars whizzing by the passenger side of my car. I was trying to help my girls open the car doors to get in and cars were flying by. A van […]