High Five Award in Recognition of: Dennis Kelley Presented By: Andy Poulin Hancock Location: Bridgton Dennis handled a delivery curveball when a customer mistakenly said Harrison but meant Hartford. Dennis communicated to the customer and sales team quickly, making a plan on how to get the product still delivered to the customer. Great work and […]
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Wolfeboro Team High Five!
High Five Award in Recognition of: The Wolfeboro Team Presented By: Tom Cayon The entire team in Wolfeboro has made safety a priority and, during our first year as Hancock Lumber, we had zero recordable incidents. It takes the effort of the whole team to meet this accomplishment. Great work!
Ed Desjardins High Five!
My wife, Jane, and I want to thank Ed again for his help today in readjusting the Classics window at our home in Gardner. We appreciate his patience in trying to guide us on the telephone on how to make this adjustment ourselves and then his extra effort to stop by our house later to […]
Kurt Knudsen High Five!
Recipient: Kurt KnudsenLocation: Brunswick I wanted to thank Kurt for taking great pictures and collecting information on some damaged window frames and screens that he delivered to one of my jobs. Kurt’s attention to these details made it possible for me to send this information directly to the vendor in a timely manner and get […]
Top 10 Myths: Replacement Windows
There are a lot of myths surrounding replacement windows. We’re here to clear those up for you, and help you find the right window solution for your home AND your budget! Click the image to download our complete guide to replacement windows.
Kelly Packard Donnell High Five!
Augusta Account Manager Tim Lord had this to say about Kelly! While designing a kitchen for a clients new home, Kelly worked diligently to come up with a solution to make a range hood fit, and work around windows. She made some suggestions to the client and builder that would make the windows still fit […]
Pat McKeagney High Five!
Augusta Account Manager Tim Lord had this to say about Pat! Today, Pat called me when he was at a job site delivering an order to one of my customers. He wasn’t able to connect with the site contact, and called me to make sure he was leaving the material in a place that would […]
Ken Quinby High Five!
Katie had this to say about her fellow Wolfeboro teammate! “I want to thank Ken for taking the time to teach me how to key locks. He patiently showed the the tools and process for keying. I appreciate him teaching me new skills.”
Sara Potenza High Five!
Katie had this to say about her fellow Wolfeboro teammate! “I want to recognize Sara’s efforts in keeping our branch well organized. She is excellent at displaying and storing products so they are easily found and accessible!”
Marc Dubreuil, Joe Falconieri, and Dan Romano High Five!
I want to recognize the Hancock service guys Marc, Joe and Dan for each of their efforts day-to-day of going above and beyond what’s asked of them not just by me, but everyone else out there. We always have late entries, emergencies, and no matter how full the schedule is, the guys will add it […]