Jared is awesome! He has helped with coverage when we get busy and is always there to lend a helping hand when we have questions. Keep up the great work Jared, we appreciate you!! Read Jared Stone’s Story
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Tim Lord High Five!
I have been having a lot of problems with another supplier on a project. I decided to work with you folks in Augusta and I ended up working with Tim Lord. He’s been amazing and exactly the type of service that one would expect. I just wanted to share that I’m having a very positive […]
Hurley Chadbourne High Five!
I had three customers come in and they were referred by a friend to see Hurley in our yard for assistance on their project. They then came into the store to see me so they could let me know how helpful Hurley was and how much they truly appreciated the service he provided them, along […]
Micah Voter & Mike Melnik High Five!
High Five Award in Recognition of: Micah Voter & Mike Melnik Presented By: Tom Cayon Hancock Location: Bridgton The Wolfeboro team has been completing their first Hancock inventory and members of the company have been rallying to help. Despite the team in Bridgton missing Mike throughout the day, he made the trek to Wolfeboro to […]
John Marble High Five!
One of our customers called and stated that while our driver (John) was making a delivery on his private road he noticed John slow down to an idle while his young daughter and dog were out walking. John made eye contact with them as he drove by making sure they were safely off the road. […]
Mike Michaud High Five!
Mike is willing to help whenever we need it, covering the counter and taking calls when we are getting backed up. Thank you Mike for always being willing to help! Read Mike Michaud’s Story
Caleb Gallant and Mark Finnegan High Five!
I had the pleasure of talking with one of our customers Bill who wanted to be sure that he let me know he only shops at Hancock Lumber because of the quality of our lumber but most importantly because of our people and the service they provide. He informed me of the wonderful customer service […]
Noah Gallant High Five!
I wanted to shout out Noah for not only working incredibly hard and helping out a teammate’s customers, but also for teaching us all at the store and helping us improve. For example, I recently made a comment that I wish I could just look at a piece of wood and know what it is. […]
Timmy Garland High Five!
Timmy was stopped by the DOT today for a random inspection. He had zero violations and a completely clean routine stop. Doing all the daily safety steps pays off everyday. Thank you Timmy for making safety a value and priority!
Mainely Trusses Team High Five!
A huge shout out to the entire Mainely Trusses team! On Wednesday 6/19, one of the hottest days we’ll see this year, the entire crew hosted Hancock Lumber’s board of directors and executive team. The group toured the facility, concluding with Kevin Hancock speaking to the entire MT team, thanking them and leaving some gifts […]