Amazing Customer Service! What every GM wants to hear from our customers. Appreciate all you do and providing top notch service. Our people make Hancock Lumber the BEST! Thank you Team. Hello Terrie, I am writing to compliment you on the above and beyond customer service provided to us by Mark, Meagan and Michelle. I […]
High Fives
Micah Voter High Five!
My name is James Wilson from Whole Wood Cabins, LLC www.wholewoodcabins.com I am writing to relay my compliments to Hancock Lumber, and specifically the General Manager in Bridgton, Mr. Voter. I reached out to that location because one of our customers, who purchased a Cabin Kit from us, will soon be taking delivery of their […]
Chris Briggette, Dave Caron, Jason Staples High Five!
Special Order Inventory Rock Stars! Because of the efforts and attention to detail from these individuals, Kennebunk had another year with great results for Special Order Inventory. We do not say it enough but appreciate all they share with everyone for knowledge and development. Also, all the efforts they put in each day for us […]
Andrew Ward High Five!
I want to take this opportunity to give Andrew Ward a shout out for really stepping it up these last couple of months. Rearranging some very tippy stacks of moulding, and stepping up when the chips are down! Thank you Andrew! Read Andrew Ward’s Story
Sue Merrill and Torbin Hadlock High Five!
We wanted to thank you for being such a huge support to us Counter Pro’s in Saco. While in limbo with no Project Pro, your help has been instrumental in taking care of all our walk-ins. We appreciate you lending the helping hands throughout the day! Read Sue Merrill’s StoryRead Torbin Hadlock’s Story
Jared Stone High Five!
Jared is awesome! He has helped with coverage when we get busy and is always there to lend a helping hand when we have questions. Keep up the great work Jared, we appreciate you!! Read Jared Stone’s Story
John Marble High Five!
One of our customers called and stated that while our driver (John) was making a delivery on his private road he noticed John slow down to an idle while his young daughter and dog were out walking. John made eye contact with them as he drove by making sure they were safely off the road. […]
Tim Lord High Five!
I have been having a lot of problems with another supplier on a project. I decided to work with you folks in Augusta and I ended up working with Tim Lord. He’s been amazing and exactly the type of service that one would expect. I just wanted to share that I’m having a very positive […]
Rob Gould High Five!
Rob received high praise from a Wolfeboro customer for his friendly and helpful service.The customer was impressed with Rob’s attitude and willingness to help load the Zip board and lumber and wanted to acknowledge his work ethic.Well done! Read Rob Gould’s Story
Mike Michaud High Five!
Mike is willing to help whenever we need it, covering the counter and taking calls when we are getting backed up. Thank you Mike for always being willing to help! Read Mike Michaud’s Story